Gemba Academy Blog

Blog Archive

How to Vaccinate 100 Million People in 100 Days

By Jon Miller - January 18th, 2021

This week the incoming U.S. President Biden announced his intentions use FEMA and the National Guard to establish COVID vaccination sites across the country. The goal is to vaccinate 100 million people his first 100 days in office. At

How to Have a Happy New Year

By Jon Miller - January 11th, 2021

The end of one year and the start of the next one is a time to reflect on a question; how can we make this year better than the last? What have we learned? What do we still need to learn to have a happy new year? Especially this past

Better Living through Algorithms

By Jon Miller - December 14th, 2020

I’ve been reflecting on an article from June of this year. It’s about Daniel Kahneman’s efforts to help organizations to become better at decision-making. He is a Nobel Prize winning psychologist and behavioral econo

Norman Bodek

Norman Bodek and Respect for People

By Kevin Meyer - December 11th, 2020

Yesterday I learned of the passing of Norman Bodek and I have been reflecting on the impact this great man had on my life and career – and the lean and business world in general. A quarter century ago I was a new operations manag

Simpler Definitions of Muri, Muda and Mura

By Jon Miller - December 7th, 2020

In the Lean lexicon are three Japanese words that describe the nature of losses in a system. They are muri, muda and mura. In English these are often translated as overburden, waste and variation. The seven types of waste are well-know

bridge builder

What is the Biggest Truth in Life?

By Ron Pereira - December 4th, 2020

Earlier this week one of my podcast guests turned the tables and asked me a few questions. I was fully prepared for a few traditional continuous improvement themed questions but, as it turns out, the first question, in particular, was

Gratitude as a Performance Metric?

By Jon Miller - November 30th, 2020

Each year during the November harvest festival, I take time to reflect on thankfulness. This year it’s less about appreciating the fruits of efforts, payoffs from sacrifices, or being grateful for seeds sewn long ago. It feels mo

Change Point Management, Accountability and the Seahawk’s Defense

By Jon Miller - November 23rd, 2020

In a few short years, the Seattle Seahawks’ defense has gone from being historically great to the worst ever in terms of yards allowed, through the first half of the 2020 season. Fans are agonizing over this, calling for the head

Lean Thinking and the Swiss Cheese Model

By Jon Miller - November 16th, 2020

This pandemic has introduced many new terms and concepts into the popular consciousness. We work to flatten the curve. Policies now state that some businesses and jobs as essential. We are aware of the dangers of asymptomatic transmiss

Five 5 Why Fallacies to Avoid

By Jon Miller - November 9th, 2020

I was updating a few old articles on problem solving and came across some notes from a few years ago. These notes were on topics related to root cause analysis that I’ve written or spoken about. I picked out a few old favorites a

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