Gemba Academy

What Is a Transactional Value Stream Map?

By Ron Pereira - September 4th, 2020

We’ve recently released “phase 1” of a new Business Process Mapping series. Two additional phases will be added in the coming weeks. In phase 1 we explore the topic of transactional value stream mapping. In this

Akio Toyoda’s Take on TPS

By Jon Miller - August 31st, 2020

One might think that Toyota, after more than fifty years of developing, working within, and refining the Toyota Production System, wouldn’t need to run training courses on TPS for managers. And yet recently Toyota has started a s

Platforms for Online Lean and Six Sigma Training

By Kevin Meyer - August 28th, 2020

Over the last decade, Gemba Academy’s online library has grown to nearly 2,000 lean and six sigma training videos. These are organized into three general categories: the School of Lean, School of Six Sigma, and our unique Gemba

Repainting the Wood Steps of Lean Transformation

By Jon Miller - August 17th, 2020

Summer is a great time for home improvement projects. This week I crossed off another one off of my list. The paint on one of the back staircases was worn and peeling. It was in dire in need of repair. At five feet wide, three feet tal

Leveraging the Solitude of Leadership

By Kevin Meyer - August 14th, 2020

I’ve long relished intentional periods of solitude to reflect and renew. I’ll often take advantage of the six mile stretch of beach between Morro Bay’s [hopefully] extinct volcano a couple blocks from my house and t

Better Business Processes through ECRSA

By Jon Miller - August 10th, 2020

I came across my old friend Ecrsa while working on some teaching videos for our Business Process Mapping. She’s actually an industrial engineering acronym, ECRS. It stands for Eliminate, Combine, Rearrange, Simplify, with the a

What Is a Lean Daily Management System?

By Ron Pereira - August 7th, 2020

If you’ve been practicing lean for any amount of time you’ve likely heard about gemba walks, leader standard work, and obeya. To be sure, as individual lean tools and concepts they’re powerful. But, when you combine

What’s in the Continuous Improvement Attic?

By Jon Miller - August 3rd, 2020

Whether we’re talking about houses, management systems, or vacation plans, it’s almost always a good idea to build from the foundation up. Even when we think we already have a firm foundation, it’s worth checking befo

Where to Start with the Daily Management System?

By Jon Miller - July 27th, 2020

Where do we start? This is one of the most common questions people ask throughout the continuous improvement journey. This is true not only at the very beginning but also at various stages. The word “continuous” is misleadi

Team Learning vs. Individual Learning

By Steve Kane - July 24th, 2020

Gemba Academy has been helping people gain proficiency in Lean and Six Sigma through Green Belt and Black Belt certification courses for several years. These certification courses have always included one-on-one coaching via phone or v

How to Think about Zero

By Jon Miller - July 20th, 2020

For the past few months, businesses have grappled with the question of how to operate without its employees, customers and suppliers breathing the same air. As we enter the summer, professional sports leagues must figure out how it wil

Measurement System & Sampling Horror Stories

By Ron Pereira - July 17th, 2020

Yesterday, during our weekly Black Belt coaching call I was talking to my friend Joni (hope it’s ok to mention you, Joni!) about the importance of sampling and measurement systems. As some folks know – especially those I

Infographic: Lean Best Practices for the Remote Team

By Kevin Meyer - July 16th, 2020

Feel free to save and share this infographic we created on lean best practices for the remote team! Some tips for continuing to be effective during and after COVID while working from home.

5S and Five More Working from Home Hacks

By Jon Miller - July 13th, 2020

For many knowledge workers it looks like working from home may be here to stay for a while. Some have found that working from home has improved productivity, due to time saved not commuting or other reasons. For others, the home enviro

When Customer-Supplier Partnerships… Aren’t

By Kevin Meyer - July 3rd, 2020

Many years ago I wrote about how many companies were trying to get a one-time boost in working capital by extending their purchasing terms from typical net-30 to net-90 and even net-120. In some cases they were even partnering with b

Six-Month Reflection Questions, Adjusted

By Jon Miller - June 29th, 2020

I’m in the habit of looking back every six months, asking myself a few questions, and setting intentions for the future. In Lean terminology this is known as reflection, or hansei. January through June 2020 will go down in histor

Better Problem Solving with Empathy Maps

By Jon Miller - June 22nd, 2020

Maybe things have always been this way. But it seems like we are increasingly shouting at each other rather than working things out. How should we respond to a pandemic? How can we revive the economy? What to do about police brutality?

Pivotal Hubris Moments – Architecting, Detecting, or Preventing Your Demise

By Jessica Bush - June 19th, 2020

The following article was written for Gemba Academy by Mohamed Saleh, PhD Do you ever look back at an event and think, “Oh, there are so many things that I would have done differently? If only I would have known what I know now while

Towards Non-scale Management

By Jon Miller - June 15th, 2020

People think Taiichi Ohno’s book Toyota Production is about TPS. It’s not. It’s even arguable whether he ever envisioned the Toyota method as a system or set out to build one. There is no native word in Japanese for &

Respect for Humanity: To Be Lean or Not to Be, That Is the Question

By Jessica Bush - June 12th, 2020

The following article was written for Gemba Academy by Mohamed Saleh, PhD Many of us grew up admiring figures like Gandhi, King Arthur, Michael Jordan, figures of faith, and our own parents for how they inspired us. They gathered follo

Lean Thinking for Solving Systemic Problems

By Jon Miller - June 8th, 2020

People are marching worldwide in protest of police violence. They are demanding wide-ranging changes to law enforcement and criminal justice. This is bringing the systemic problem of institutional racism into mainstream consciousness.

Strengthening the Base

By Ron Pereira - June 5th, 2020

As the world continues to work through Covid-19 much has been written about prevention. There are many preventive guidelines recommended by various health organizations and I’m sure you know them all by heart now. But thereR

Containment at the Source

By Jon Miller - June 1st, 2020

The past few months have required us to rethink some long-held norms. What jobs are essential? How can we learn, work and play without meeting face to face? What’s the true cost of global supply chains? How tightly do we need to

Why Do We Disrespect the 4th S of 5S?

By Jon Miller - May 25th, 2020

The 5S method is widely recognized as a fundamental and foundational part of Lean management. Without the basic discipline to remove clutter and distractions, put things back where they belong, and plug our leaks and sources of cutter,

What Does Leadership Look Like?

By Steve Kane - May 22nd, 2020

I spoke at a Lean event last year. The audience was about 250 accomplished Lean practitioners. My session was at about 2:00 PM, which was right at the beginning of the afternoon lull. Folks were starting to feel sluggish after a lunc

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