To Lead with Respect, Stop Boring People

One of the greatest challenges for leaders of an organization is to keep people engaged in the work. Annual Gallup polls tell us that less than a third of U.S. workers are engaged. People who are engaged deliver better quality, productivity and service, whereas disengaged people perform worse and erode profit.

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Ensconcing Paranoia in Rules

Silly boy you got so much to live for So much to aim for, so much to try for You blow it all with, paranoia You’re so insecure you, self-destroyer paranoia, they destroy ya It’s been over a week since the United incident where Dr. David Dao was forcibly removed

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GA 159 | Lean and Profitability with Jim Lancaster

Today’s guest is Jim Lancaster, CEO of Lantech. Ron and Jim discussed Lantech’s fascinating history and lean journey, including the obstacles they’ve faced over the years. An MP3 version of this episode is available for download here. In this episode you’ll learn: The quote that inspires Jim (4:02) Jim’s background

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King County Food Safety Rating System Earns a Fail

The State of Washington boasts an active Lean community of large corporations, small startups, local hospitals, non-profits, state and local government. Both the State and King County, where Seattle is located, have Lean departments staffed by professional continuous improvement staff. It would have been great if the design of King County’s food safety system had

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When Opportunity & Job Instruction Meet

We’re just finishing up another awesome week of TWI Training here in the lovely state of Virginia. Specifically, we’re completing live Job Relations (JR) and Job Methods (JM) training with a room full of Gemba Academy students. We conducted the JR side of the training in the mornings and then

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Solution-Jumping Creates Problems

In my experience, the most so-called problem solving in this world is just solution-jumping. This is true in business, government policy, personal relationships, sports, personal health. We grease the squeaky wheel. We tamper with systems. We mask symptoms. We throw money at it. We temporarily relieve pain. Solution-jumping is insidious.

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GA 156 | The Current State of Lean in Healthcare with Mark Graban and Joe Swartz

This week’s guests are Mark Graban and Joe Swartz, both leaders in lean healthcare. They discussed the past and current states of lean in healthcare, as well as their upcoming workshop, Kaizen Live. An MP3 version of this episode is available for download here. In this episode you’ll learn: Mark’s background

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