The Lean Journey: All in a Day’s Work

Since the earliest days (ca. 1995) of the application of Toyota Production System principles being described as “Lean”, this word has been paired with “journey”. Lean is a journey, we are told. It is a trip. A long one. In fact, it is endless, because we can always improve. Endless improvement sounds good. An endless journey

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When Externalizing Costs Erodes Brand Value

What would you say if your lean expert suggested cutting the cost of poor quality by drastically reducing inspectors and letting customers find the defects after they left the building? Ludicrous! You exclaim. That’s no cost reduction at all, and we risk losing trust with customers. That is an example of

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GA 124 | How to Utilize People-Centric Leadership with Ron Harper

Today’s guest is Ron Harper, President of Cogent Power Inc and Canadian AME board member. Ron talked to us about people-centric leadership, how to transition to it from a traditional leadership approach, the obstacles you might encounter, and more. An MP3 version of this episode is available for download here. In this

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Standard Work for Dairy Farmers

The next time someone claims to have a work day that is too unpredictable, non-repetitive, requiring flexibility or otherwise not amenable to structuring and improving via leader standard work, have them study A Day in the Life of a Dairy Farmer, courtesy of Tillamook Cheese Factory in Tillamook, Oregon, pictured

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Respect by Sharing Knowledge

Gaining knowledge is the first step to wisdom. Sharing knowledge is the first step to humanity. – Unknown Well over a decade ago when I became president of a medical device company, I already had many years of Lean experience. I knew what fundamentals needed to be put in place, what systems needed

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GA 123 | How to Reflect on Your Lean Journey with Phil Roether

Today’s guest is Phil Roether, President Emeritus of AME. Now retired, Phil shared some stories from his impressive career and reflected back on the ups and downs of his lean journey thus far. An MP3 version of this episode is available for download here. In this episode you’ll learn: Phil’s background (2:37)

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Rebranding the Suggestion Box? Do Explain

This suitcase-sized box was placed just outside the front doors of an old Catholic school in Oregon that had been converted into a hotel and restaurant. It boldly demanded EXPLAIN. Perhaps it the nuns that once ran the place put it there as a convenient reminder for us to always be penitent

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