Lean Office

New Video Training for the 7 QC (Quality Control) Tools

By Jon Miller Updated on September 19th, 2022

Some say “lean reduces waste, six sigma reduces variation” but this is a misconception. Both aim to reduce waste and both rely on a variety of common sense tools and sophisticated statistical methods to improve quality and reliability. In fact, the Toyota Production System was built on a very strong foundation of TQC (Total Quality Control) which persists to this day as part of the QC Circle activity, Toyota Business Practice (TBP) lean problem-solving approach and all fact-based kaizen activity. The 7 QC tools are at the heart of both the six sigma and lean process improvement methods. Learning how to use these seven tools plus comprehension of basic statistics is essential to long-term success for any process improvement endeavor.

Gemba Academy is pleased to announce the addition of the 7 QC Tools Course. Within the twenty two video modules, we offer detailed explanations of what each of the 7 QC Tools are and how they are used for improving processes. In this course, we placed an emphasis on examples from transactional, administrative, and healthcare environments with the hope that more non-manufacturers will be able to apply lean thinking effectively.

The seven key quality control tools and the idea of the essential 7 QC Tools were put forth by Tokyo University Professor Kaoru Ishikawa over 50 years ago. His work helped make statistics much more practical and accessible and this resulted in the acceleration of the adoption of Dr. Edwards Deming’s quality improvement philosophies in Japan. The seven quality tools are the graph, the Pareto chart, the histogram, the scatter diagram, the cause and effect diagram, the control chart, and the check sheet.
The recommended learning time per module is approximately 30 minutes including video viewing, review of support documents, and taking the quiz (online). The contents of this 22-module video course are:

Included Video Modules

Module 1: Seven Quality Control Tools Overview answers the questions “What is Quality Control?” and “What are the 7QC Tools?”

In Module 2: QC Tool 1 – The Graph we learn about 5 useful types of graphs, and when to use each one.

In Modules 3 – 7: we learn how to create bar charts, broken line graphs, pie charts, band graphs, and radar charts using Microsoft Excel.

Module 8: QC Tool 2 – The Check Sheet teaches how to leverage this simple but powerful tool in both manufacturing and front office situations.

Module 9: QC Tool 3 – The Pareto Chart teaches the history and application of arguably the simplest and single most important problem solving tool available.

In Module 10: Creating a Pareto Chart in Sigma XL we demonstrate exactly how to create a Pareto chart in the Sigma XL program.

Module 11: QC Tool 4 – The Cause & Effect Diagram introduces
the QC tool commonly referred to as the Fishbone Diagram, the Ishikawa Diagram, or the Cause & Effect Diagram, and how it is extremely helpful at identifying root causes.

In Module 12: Basic Statistics we learn what statistics are and how they can help us when used properly.

Module 13: Measures of Central Tendency teaches the 3 measures of central tendency are as well as how to calculate them manually.

In Module 14: Measures of Dispersion we learn what the 3 measures of dispersion are as well as how to calculate them manually.

Module 15: Generating Descriptive Statistics teaches us how to quickly generate descriptive statistics using either Microsoft Excel of Sigma XL.

Module 16: QC Tool 5 – The Scatter Diagram teaches what the Scatter Diagram is and how to create one, as well as introduces simple Linear Statistics such as R Squared and how to build predictive statistical models.

In Module 17: Creating Scatter Diagrams and Regression Statistics we learn exactly how to create Scatter Diagrams while also generating Simple Linear Regression statistics such as R Squared and Predictive models.

Module 18: QC Tool 6 – The Histogram teaches what the histogram is and how it can help you better understand your front office or manufacturing-related process.

In Module 19: Calculating Cp and Cpk we learn what Cp and Cpk are as well as how to calculate them.

In Module 20: Creating Histograms and Cp / Cpk Statistics we learn how to easily generate histograms as well as Cp and Cpk statistics using Sigma XL.

Module 21: QC Tool 7 – The Control Chart teaches what the control chart is as well as the difference between common and special cause variation.

Module 22: Creating Control Charts in SigmaXL teaches how to quickly generate both Individuals and Individuals + Moving Range Control Charts using Sigma XL.

The course is taught by Ron Pereira, a certified and practicing Six Sigma Master Black Belt (MBB), lean implementation leader, and co-founder of Gemba Academy. He is an expert trainer who has taught this countless times over the past 15 years. Ron’s delivery, use of practical examples, and skill at demystifying statistics make this a truly valuable course.

Whether as a complement to your existing six sigma yellow belt or green belt training program, as a quick video reference for teaching employees basic statistics and quality control tools or as part of a leadership development curriculum, we are confident that the 7 QC Tools course will be an important asset for your continuous improvement learning.

Preview the Seven Quality Control Tools Course

  1. Rashad

    July 20, 2010 - 5:34 am

    we would like to know if you have QCC complete training course as workshop or Jishuken, we need to send one of our staff to attend with you in order to acquire the complete skill of QCC technique

  2. g.ramesh

    September 20, 2010 - 11:24 am

    Good qauilty 7qc tools

  3. Namadev M A

    November 11, 2021 - 1:16 am

    I just wanna be learn deep about quality tools and other things related to quality.

  4. Neeta

    January 29, 2022 - 7:46 am

    Good knowledge

  5. Arun Singh

    March 27, 2022 - 9:52 pm

    I want to take training

  6. Gajanan Tarasing jadhav

    May 18, 2022 - 4:17 am

    Yery helpful

  7. Akshay Vijay Hodage

    May 23, 2022 - 9:49 pm

    Great lesson

  8. Sibaram Das

    June 10, 2022 - 12:57 pm

    Want to see 7qc tool vdo

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