Year: 2017

137 Articles

GA 175 | How to Be Resilient with Ria Story

By Jessica Bush - August 10th, 2017

This week’s guest is Ria Story, author, speaker, coach, and wife of last week’s guest Mack Story. Ria shared her incredibly inspirational background with us, and explained how to be resilient. This episode does mention some

Solving the Engagement Equation with Tracey & Ernie Richardson

By Jon Miller - August 7th, 2017

The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization by Tracey and Ernie Richardson has been published by McGraw-Hill Education. The book follows the experiences of Tracey

The SELF Journal

By Ron Pereira - August 4th, 2017

I, along with several of my Gemba Academy colleagues, have started to experiment with something called the SELF Journal. Upon first glance the SELF Journal looks like your normal day planner.  And it does a great job of helping you pl

GA 174 | How to Foster Leadership in the Blue-Collar Workforce with Mack Story

By Jessica Bush - August 3rd, 2017

This week’s guest is consultant and speaker Mack Story. Mack talked about his experiences sharing leadership development skills with the blue-collar workforce. This is a powerful episode that really sheds light on what it means t

What it Means to Turn the PDCA Cycle One More Time

By Jon Miller - July 31st, 2017

A. It’s the first letter in the alphabet. It’s also the last letter in PDCA. Central to the scientific method, problem solving and continuous improvement, the PDCA cycle stands for Plan, Do, Check, and A is for Act, Adjust

Why I Mow My Own Lawn

By Steve Kane - July 28th, 2017

There are things you should do yourself and other things you should pay someone else to do It seems that, for many people, there is no uncertainty about which category lawn maintenance falls into.  This is why lawn maintenance compani

GA 173 | How to Use A3 Thinking with Katie Anderson

By Jessica Bush - July 27th, 2017

This week’s guest is Katie Anderson, a continuous improvement consultant and coach. Katie and Ron discussed Japanese culture and the versatility of A3 thinking. Katie also shared a “State of the Union” address on lean

Lessons in Problem Solving from Seattle’s Bike Share Fail

By Jon Miller - July 24th, 2017

In March of this year, the City of Seattle put an end to its taxpayer-funded experiment in bike sharing. The Pronto! bike share program allowed members to pick up and drop off one of 500 bikes from 50 stations across Seattle. When the

GA 172 | How to Apply Lean Through Virtual Coaching with Karyn Ross and EKemp

By Jessica Bush - July 20th, 2017

This week we have three guests: Karyn Ross, Elaine Camm, and Oliver Thompson. Karyn, a past podcast guest, provides virtual coaching to Elaine and Oliver, who are UK-based. The group discussed their lean journeys and the nature of virt

The Horse, the Carriage and the Carriage Fee

By Jon Miller - July 17th, 2017

The automobile has been with us for approximately a century. For the millennia prior to that, we had horses. Because horses were an important part of lives and civilizations for so long, they generated many idioms and proverbs. You can

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