Month: May 2019

Total 11 Posts

First, Make a Human Connection

A recent conversation with a friend of mine who is a continuous improvement director at a sizable North American corporation yielded some personal insights for him and general ones about being a technical change leader. This story is shared with his permission, in hopes that it will help someone else

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An Introduction to Kaizen

Kaizen (改善) is a Japanese word meaning “improvement”. The symbol kai means to change, to renew, to correct something that is wrong, and zen means “good” – there is no relation to Zen Buddhism. The word kaizen itself does not imply “continuous” or “continual” or never-ending. However, in modern business, kaizen refers to

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The Problem of Profit as a Purpose

Just yesterday the Harvard Business Review presented an article by a London Business School professor suggesting that companies don’t always need a purpose beyond profit. I had to take a walk on the beach to get my blood pressure back to normal. He starts off by lamenting that his school

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GA 266 | The True Value of Cost Reduction with Amery Williams

This week’s guest is Amery Williams. Ron and Amery discussed cost reduction and its role in continuous improvement, which can sometimes be controversial. An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  Amery’s favorite quote (1:28) How Amery got started with lean

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The Pursuit of True Pull

A couple of weeks ago I spent the day with Jeff Kaas at his company Kaas Tailored. We discussed their approach to hoshin kanri, gemba walks, visual management, creating flow in a high-mix low-volume environment, and how they are adapting their approach to kaizen after 20 years of learning by

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Ask These 4 Questions During Your Next Coaching Call

A critical component of our Green Belt and Black Belt certification program are weekly coaching calls.  We’ve learned that staying in close contact with our candidates is vital to their success. We’ve also learned that four, specific, questions asked at the right time and with the right intention are extremely

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