Change ManagementcoachingkataLeadershipLeanLean OfficepodcastProductivityToyota

GA 549 | Toyota Kata at Jack Henry with April Bell

Avatar photo By Jessica Bush Updated on October 10th, 2024

This week’s guest is April Bell. Ron and April discussed how Jack Henry uses Toyota Kata, the power of making predictions, managing remote teams, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quote April likes (3:17)
  • Her background (4:45)
  • About Jack Henry (6:46)
  • Their continuous improvement journey (7:31)
  • The concept of “first coach second coach” (11:29)
  • What a learner is working on (14:30)
  • Managing coaching sessions for a remote team (18:52)
  • The change management side (20:12)
  • Practical tips for getting started with scientific thinking/Toyota Kata (22:51)
  • April’s parting advice (31:26)

Podcast Resources

Get All the Latest News from Gemba Academy

Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.

What Do You Think?

Do you use Toyota Kata and/or scientific thinking? If you work remotely, what does that look like for you?


Have something to say?

Leave your comment and let's talk!

Start your improvement training today.