Lean Office Archives | Page 16 of 28

Wasting Time in 3 Billion Meetings

By Jon Miller - October 8th, 2010

Meetings are one of the few times when humans have the opportunity to positively and constructively interact with one another, yet it seems businesses and organizations large and small struggle to make them effective. In fact often mee

Here It Comes, the Lean Burrito!

By Jon Miller - September 9th, 2010

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5 Ways the Obeya (Big Room) Increases Profit

By Jon Miller - August 28th, 2010

Walls. If you live in the modern world or work within a secondary or tertiary industry, look up and you will see a wall. Ahead, behind or to the side of you the wall is there. We walk along, past and through them every day but think no

What’s Next for Lean?

By Jon Miller - August 21st, 2010

Whether I am speaking about lean to an audience of one or one hundred if the conversation goes on long enough the question inevitably arises; what’s next for lean? I always manage an answer, typically tying it to the theme of the

New Video Training for the 7 QC (Quality Control) Tools

By Jon Miller - July 17th, 2010

Some say “lean reduces waste, six sigma reduces variation” but this is a misconception. Both aim to reduce waste and both rely on a variety of common sense tools and sophisticated statistical methods to improve quality and

Three Questions about Standardized Work in the Office

By Jon Miller - April 27th, 2010

A client asked an earnest question. I have my opinions but not observed facts. In fact I have heard conflicting information on this issue, with respect to Toyota. How does Toyota manage their support staff documentation? Around what %

Gemba Research Office Layout Kaizen #11

By Jon Miller - February 11th, 2010

Over the past week we have been chipping away at some office kaizen at the Gemba Research office near Seattle. The major activities so far have included a layout change, some 5S and other small improvements. In the 6 years that we have

Agile Kanban Journal Day 200: Small is Beautiful

By Jon Miller - January 8th, 2010

Last June I began using what the progressive folks in the software development community are calling an agile kanban board to track, and ideally to speed up, work on my various projects. The biggest benefit from this so far has been to

How to Build the Road Warrior’s Stand Up Desk

By Jon Miller - November 29th, 2009

Where there is a will there is a way. I learned that lesson again. Yesterday I was complaining to myself about being unproductive, chalking it up to a 1:40am flight, the weather, and the uncomfortable chair at the desk in my hotel room

Genchi Genbutsu on the Retail Floor

By Jon Miller - September 14th, 2009

The September 14, 2009 Wall Street Journal article Seeing Store Shelves Through Senior Eyes explains how retailers are applying the TPS principle of genchi genbutsu (go to the floor and see what’s really going on) in redesigning

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