Gemba Academy

The Lean Leader as Player-Coach

By Jon Miller - July 15th, 2019

Player-coaches are far less common today than they were in professional sports a few decades ago. A few notable superstar players informally perform a similar role today, but under a dedicated head coach who guide the team. In modern b

More Ways to Dig Deeper Using Five Questions

By Kevin Meyer - July 12th, 2019

On a plane the other day I listened to a Tim Ferris podcast with Chip Conley. To be honest, I’m not usually a fan of Mr. Ferris or his long format podcasts, but I do scan his guest list from time to time to look for interesting

The Guessing Game of Lean Leadership

By Jon Miller - July 8th, 2019

“Eliminate slogans and exhortations asking the workforce for zero defects” or other such improvement targets, Dr. Deming set down as one of his fourteen principles. Yet this piece of advice ignored by even the most dedicate

What Happened to Blockbuster Nights?

By Ron Pereira - July 5th, 2019

Do you remember how you felt walking into a Blockbuster store to rent some movies on a Friday night? I do. It felt wonderful… curiosity mixed with anticipation created a powerful elixir. Add in some junk food (for the kids

Six Month Reflection Questions

By Jon Miller - July 1st, 2019

A colleague recently suggested reflecting back seven years on what we learned and what we would do differently today based on that. Seven years is so long ago. It almost makes me dizzy to consider. The big issues and questions from bac

Standard Work for Solving Crossword Puzzles

By Jon Miller - June 24th, 2019

Lately I have been having fun solving daily crossword puzzles with my family. By reflecting on both mistakes and successful approaches, I have arrived at a strategy, even something like standard work, for solving crossword puzzles. Ste

Review of The Lean Sensei by Balle, Chartier et al.

By Jon Miller - June 17th, 2019

The Lean Sensei by Michael Ballé, Nicolas Chartier, Pascale Coignet, Sandrine Olivencia, Daryl Powell and Eivind Reke collects the co-authors’ wisdom to answer, “what is a lean sensei and what do they do?” The auth

3 Tips for Overcoming Confirmation Bias

By Ron Pereira - June 14th, 2019

Making decisions is an important part of being human. Some decisions, like which shirt to wear today, aren’t all that important. But other decisions, like which person to marry, are incredibly important. And, to be sure, we c

A Surprisingly Simple Gemba Story

By Jon Miller - June 10th, 2019

During a recent workshop, a customer asked me to share some inspiring Lean conversion stories. It was an impromptu request. I did my best but didn’t quite nail it. In hindsight, I think there is a difference between stories abou

Creating Range Through Exploration

By Kevin Meyer - June 7th, 2019

Last weekend I powered through David Epstein’s new book, Range: Why Generalists Triumph in a Specialized World. The book has received rave reviews from the likes of Daniel Pink, who calls it “an essential read for bosses,

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