Gemba Academy

How Mindfulness Practices Enable Lean Culture

By Jon Miller - February 17th, 2020

The popularity of mindfulness has spread beyond self-help and personal wellness. Many organizations in fields such as business, healthcare and government are providing their leaders with mindfulness education and practices. The claimed

Medical interns at hospital with patient

Leverage Learning Environments to Create Customer Value

By Kevin Meyer - February 14th, 2020

A couple weeks ago a consultant friend of mine, who coincidentally focuses his practice on lean in healthcare, was complaining about issues with his healthcare providers. It’s a story we hear often – doctors running late,

What are the “Respect for Humanity” Questions?

By Jon Miller - February 10th, 2020

Lean management aims to make work easier, safer, better, faster and cheaper. The first two centuries of continuous improvement focused on invention, tinkering, and innovation in machinery and materials. With the growth of the service s

Can a Humidifier Help You Sleep Better and Snore Less?

By Ron Pereira - February 7th, 2020

They say good leaders are willing to be vulnerable and share things they may not want to…even things they’re slightly embarrassed to admit. Well, I’m about to test that theory by sharing something most people don

When an Ounce of Prevention is Worth a Billion Pounds of Global GDP

By Jon Miller - February 3rd, 2020

This simple chart gets to the heart how Lean processes, systems and behaviors keep costs low. In brief, the earlier we detect and address problems, the less it costs. This is a broad, common sense principle. It applies to safety incide

How Lean Deployment Is Like Working with Two-Part Epoxy

By Jon Miller - January 27th, 2020

This weekend while working on a particularly challenging home repair project I had the opportunity to work with a two-part epoxy. These are adhesives that create very strong bonds that hold up in many environments and conditions. But

It’s Your Duty to Make Things Right

By Steve Kane - January 24th, 2020

I completed US Army basic training at Fort Dix in May of 1990. Immediately after, I went to advanced individual training (AIT) at the US Army Intelligence Center at Fort Huachuca in Arizona. Drill Sergeant Smith was my platoon drill se

Making Meetings Less Terrible

By Jon Miller - January 20th, 2020

Studies estimate that we spend an hour or more each day in meetings or preparing for them. On the one hand, it’s good that humans are communicating, making decisions and solving problems together. On the other hand, unproductive

Sustaining Gains with the Continuous Improvement Ratchet

By Jon Miller - January 13th, 2020

The PDCA wheel held in place on a slope by a wedge is a common representation of how standards are essential to sustains continuous improvement. On the one hand, this is intuitive and easy to demonstrate. On the other hand, it’s

Refining and Reinforcing Principles

By Kevin Meyer - January 10th, 2020

Earlier this month Ron discussed his top ten lessons from the last decade and Jon what he believes is the most important word of the year (“daily”). Although I have tried to divorce myself from the arbitrary boundaries of

Gemba Academy Blog

Blog Archive