Gemba Academy

The Importance of Respect for People in Problem-Solving

By Kevin Meyer - April 13th, 2018

Respect for people is one of the two core pillars of lean, if not the most important. We talk and write about it a lot, and it is a significant component of Gemba Academy’s online lean training programs. When respect for people i

The Three Key Metrics for Continuous Improvement

By Jon Miller - April 9th, 2018

There are three key metrics to track our progress when striving for the ideal of continuous improvement. What we call continuous improvement (CI) is in fact unattainable. Something that is continuous is uninterrupted and never rests. E

The Thinking Rat Race

By Ron Pereira - April 6th, 2018

We’ve recently had some really fun podcast conversations centered around the whole “respect for people” topic. My friend and colleague, Jon Miller, challenged the idea of whether lean is really all about people. Fel

How Lean Transformations Achieve a Fast Takeoff, Part 2 of 2

By Jon Miller - April 2nd, 2018

In part 1, we learned about recalcitrance and how it could prevent a fast takeoff of a superintelligence. We then drew a comparison to organizations investing effort into becoming smarter by learning and improving on a continual basis.

How Lean Transformations Achieve a Fast Takeoff, Part 1 of 2

By Jon Miller - March 26th, 2018

Superintelligence, as defined in the book Superintelligence: Paths, Dangers, Strategies by Nick Bostrom, is “any intellect that greatly exceeds the cognitive performance of humans in virtually all domains of interest.” Hum

Lean is All About People – Or is It? 2 of 2

By Jon Miller - March 19th, 2018

In Part 1, we asked whether it was true that lean was “all about the people” and saw that lean was at least as much about flow, batch size reduction, and the various lean methods that enable this. What are the other two mai

Lean is All About People – Or is It? 1 of 2

By Jon Miller - March 12th, 2018

Lean is all about people. Few get very far arguing against this proposition because, when you do, you lose the people. As with any socio-technical system, engaging the people plays a large part in the success of lean. It feels good to

Will the Smart City be a Lean City?

By Jon Miller - March 5th, 2018

Today we live in an era in which our phones, watches, household appliances and our homes themselves are getting smart. At the moment, all “smart” means is “internet connected”. This is a bit ironic as when humans connect to tod

Has Anyone Seen My Target Condition?

By Jon Miller - February 26th, 2018

Steve Kane pointed out last week in his excellent blog post how we need to be careful when practicing Toyota kata not to “ambush” each other by demanding to know “What’s the current condition?” or “

Avoid the Ambush

By Steve Kane - February 23rd, 2018

As I’m writing this, I’m attending the Toyota Kata Summit in Atlanta. The early keynotes of the conference touched on several important aspects of Lean leadership. Among them were the general topic of respect for people

What is the Most Human Level of Complexity?

By Jon Miller - February 19th, 2018

One of the goals of continuous improvement, or the management of any enterprise, always seems to involve reducing complexity. It is almost an article of faith that simplicity equals beauty and goodness. I’ve always had a vague na

Homo Sapiens Visualis

By Jon Miller - February 12th, 2018

An interesting Phys.org article about abilities and techniques of homo sapiens suggested that the gap in artistic ability between early modern humans and relative Homo species such as the Neanderthals was due to differences in the way

The Critical Thinking Value of Writing

By Kevin Meyer - February 9th, 2018

Almost three years ago I wrote about the power of writing – by hand. Sure, it’s easy to take notes on an iPad app or on a laptop, but the result is not nearly as beneficial as writing by hand. One of the studies I cited com

Looking Right at the Essence of TPS

By Jon Miller - February 5th, 2018

My friend Reiko Kano began her career as Taiichi Ohno’s interpreter thirty years ago. She then supported Ohno’s disciples, the Shingijutsu consultants, for decades. She recently wrote a book about her experiences. One of he

Learn, Grow, Share

By Ron Pereira - February 2nd, 2018

I had the strangest dream last night. I don’t normally remember my dreams… but I remember this one. I was speaking to a man about continuous improvement. I’m not sure who the man was… but in my dream I see

The Seven Losses of High IQ Leadership

By Jon Miller - January 29th, 2018

Given a choice between a leader who is dumb and a leader who is smart, most of us would choose the smart one. A smart leader will be able to draw on more knowledge, make better decisions, and find solutions to the group’s more di

Big Decisions Don’t Lead to Results

By Steve Kane - January 26th, 2018

The Big Idea January’s the month for resolutions–big decisions to make significant changes in one’s life. Celebration of the new year offers a sense of renewal and opportunity for change. While the month of Januar

Taoism, Lean Thinking and Respect for Humanity

By Jon Miller - January 22nd, 2018

I’ve written before on the parallels between Taoism and TPS a.k.a. lean thinking. It is not surprising that we find influences from so-called Eastern philosophies, as Taiichi Ohno and the others framers the Toyota Way were were f

The Value of Muda

By Jon Miller - January 15th, 2018

I found some wisdom in a surprising place, on the theme of lean thinking, learning, value, and muda. Ichiro Suzuki is a very successful professional baseball player who at age 44 has played the game for 25 years and intends to play int

Lessons from Perfecting the Pour Over

By Kevin Meyer - January 12th, 2018

For years my wife and I had been fans of our Keurig. Pop in a pod and in a minute you had a decent cup of coffee. Simple, clean, and seemingly “lean” since the process was optimized with very little waste. That change

How to Win at New Year’s Resolutions

By Jon Miller - January 8th, 2018

It’s that time of year when we reflect back on the prior 12 months, look ahead to the next 12 and set personal priorities. I’ve heard that by February, 80% of New Year’s resolutions are on their way to failure. This h

The Secret to Your Success in 2018

By Ron Pereira - January 5th, 2018

Did you make a New Year’s resolution? Come clean. Did you? If so, I’m sad to say, you’re probably going to fail. In fact, University of Scranton research suggests that just 9% of people achieve their New Year&

We Have the Highest Quality Standards

By Jon Miller - December 18th, 2017

My career in the field of lean thinking got started twenty-four years ago while helping Japanese consultants communicate with their American clients. There were occasions when it was as much an education in cultural differences and com

Lead with Virtue, Bind with Ritual

By Jon Miller - December 11th, 2017

Confucius is credited with many insights into human nature and moral governance by his followers who recorded his teachings. They still influence culture and society in many Asian countries today. Confucius observed “lead with

Preparing for Reflection

By Kevin Meyer - December 8th, 2017

“We do not learn from experience… we learn from reflecting on experience.” – John Dewey I’ve written before about how I’ve worked hard to develop a practice of reflection… daily, monthly, and a

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