Saying the words “Genichi Taguchi” to a hard core “western statistician” may get you some dirty looks. Actually, some of these crazy statisticians may want to strike you for saying this person’s name. Why the hate you may ask? Good question.
Let me give you my take on it. Genichi Taguchi is a Japanese engineer and (close your eyes western stats geeks) statistician.
Hard core statistics nerds (most of whom never actually make it to the gemba) will tell you how Mr. Taguchi’s methods break all kinds of rules. They will spout out words like orthogonality, confounding, and all kinds of other gibberish in hopes you will turn your back on Taguchi methods.
Fear not friends… those statistics friends of ours should be ignored and allowed to study their monitors all day long leaving everyone else alone. I am hear to tell you that Taguchi methods rock and I have used them many, many times successfully. My favorite Taguchi DOE is the L18. I will blog more about this in the future.
Tonight I want to introduce a key concept Taguchi teaches known as the “Loss Function.” It is at the core of all Taguchi methods and must be understood.
Traditional Bell Curve
Let’s start with our traditional “bell curve” approach to defects. Typically we see people draw in upper and lower specification limits (customer requirements). We then see a bell curve drawn in between these specification limits. If a data point falls outside a spec limit we have a defect. If all the data points are between the spec limits there are no defects. Simple as that, right?
Brain Surgeon Final Exams
Say you need to have brain surgery (I pray this never happens by the way). With something so serious it’s safe to assume you would want a top notch surgeon, right? Of course you would. But guess how surgeons get the right to slice into your head? They take exams, bunches of them, in medical school.
Imagine two nice fellows, Bob and Ted, are going through brain surgeon school together. Now imagine they are sitting for their FINAL exam. If they pass this exam they have the right to slice your head open. After much study Bob and Ted take their exams.
Bob scores a 61% and Ted scores a 59%. Bob is celebrating and sharpening his scalpel as he “passed” the exam. Ted, poor guy, flunked and is looking into this new methodology called MVT as he hears it is replacing Six Sigma… this medical school stuff just isn’t working out for old Ted.
Is There Really a Difference?
But, really, is there really much difference between Bob’s knowledge and Ted’s knowledge? Not likely. Instead, what probably happened is Bob guessed right a few more times than Ted and earned the right to be a brain surgeon. Since his test score was “between” specification limits he passed. And since Ted’s score was outside the spec limit he is sent packing.
Enter the Loss Function
Genichi Taguchi realized this and hated it. So, he decided to turn that bell curve on its head – literally.
Taguchi said that having specification limits was all well and good. But what he wanted people focusing on was the “target” value. He stated that the further we drift away from the target value the more it costs the company. We want to aim for the target while doing all we can to reduce variation. The spec limits don’t get too much of our focus since we only want to nail that target and don’t stop until this is our reality.
This is not contradictory to what Six Sigma teaches. Six Sigma also aims to reduce variation while centering our process about the target. But if a Six Sigma practitioner ever becomes disillusioned with the fact that simply staying between the specifications limits is our goal explain the story of Bob the brain surgeon with the very expensive malpractice premium.
I will write more on Taguchi methods in the future. There are some really slick ideas I want to share.
Subscribe to LSS Academy