GA 241 | How to Make Work More Human with Renée Smith

This week we’re continuing our live AME San Diego series with Renée Smith of Results Washington. Ron and Renée both shared some powerful anecdotes and insights into the humanity of lean and its potential to really change lives. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • A quote that inspires Renée (2:13)
  • Renée’s background (3:38)
  • What has changed (5:41)
  • A day in the life of Renée (8:45)
  • Dealing with leadership changes (10:39)
  • Renée’s research (12:41)
  • An anecdote from Ron (14:25)
  • What leaders can do (21:33)
  • Dealing with negativity (23:21)
  • The difference between love and friendship (25:04)
  • Interaction for the next generation (26:27)
  • Final tips (28:11)

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What Do You Think?

Describe a time when you felt loved and supported at work and the impact it had.

2 Comments

  1. Cesar Garcia

    November 15, 2018 - 4:57 pm
    Reply

    I think that it’s good to add the transcript of the audio, thanks.

  2. José Valdés

    December 4, 2018 - 7:35 pm
    Reply

    A GM/Toyota then-manager shared with our team how a very important person from Toyota went out of his way to ensure he was ok on his new position. Not to give him goals, KPI’s, etc., but to confirm he was happy on his new assignment. It had an impression on me.

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