kataLeadershipLeanLean Officepodcast

GA 241 | How to Make Work More Human with Renée Smith

By Jessica Bush Updated on November 15th, 2018

This week we’re continuing our live AME San Diego series with Renée Smith of Results Washington. Ron and Renée both shared some powerful anecdotes and insights into the humanity of lean and its potential to really change lives. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • A quote that inspires Renée (2:13)
  • Renée’s background (3:38)
  • What has changed (5:41)
  • A day in the life of Renée (8:45)
  • Dealing with leadership changes (10:39)
  • Renée’s research (12:41)
  • An anecdote from Ron (14:25)
  • What leaders can do (21:33)
  • Dealing with negativity (23:21)
  • The difference between love and friendship (25:04)
  • Interaction for the next generation (26:27)
  • Final tips (28:11)

Podcast Resources

Subscribe & Never Miss New Episodes!

Click to Subscribe in iTunes

If you enjoyed this podcast please be sure to subscribe on iTunes. Once you’re a subscriber all new episodes will be downloaded to your iTunes account and smartphone.

The easiest way for iPhone users to listen to the show is via the free, and incredible, Podcast app.

You can download it here. CLICK HERE to subscribe to the Gemba Academy podcast on iTunes.

You can also subscribe via Stitcher which is definitely Android friendly.

What Do You Think?

Describe a time when you felt loved and supported at work and the impact it had.

  1. Cesar Garcia

    November 15, 2018 - 4:57 pm

    I think that it’s good to add the transcript of the audio, thanks.

  2. José Valdés

    December 4, 2018 - 7:35 pm

    A GM/Toyota then-manager shared with our team how a very important person from Toyota went out of his way to ensure he was ok on his new position. Not to give him goals, KPI’s, etc., but to confirm he was happy on his new assignment. It had an impression on me.

Have something to say?

Leave your comment and let's talk!

Start your Lean & Six Sigma training today.