Month: September 2019

Total 11 Posts

GA 286 | Lean and Robotic Process Automation with Saif Arshad

This week’s guest is Saif Arshad. Saif works for S&P Global, and he shared how they use lean thinking to improve their processes. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quote that inspires Saif (2:15) Saif’s work with S&P

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GA 285 | Learning Four Languages in One Year with Scott Young

This week’s guest is Ultralearning author Scott Young. Ron and Scott discussed the concept of ultralearning, and how Scott has used its principles to accomplish some truly impressive goals. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  Scott’s background (2:29) The MIT

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How to Be an Effective Change Leader

A Knowledge @ Wharton article titled How to be an Effective Organizational Maverick is worthwhile reading continuous improvement leaders, lean managers, change agents or anyone refusing to accept the status quo as the best or only way to do things. We use the word “maverick” to mean independent person who does

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Oh, the Mistakes I’ve Made…

Lately we’ve witnessed what happens when leaders don’t have the emotional intelligence to admit to even the smallest and most originally inconsequential mistakes.  This has caused me to reflect on some of mine over the past few decades.  I won’t bore or entertain you with some of the personal doozies

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GA 284 | Continuous Improvement in the Fast Food Industry with David Reid

This week’s guest is David Reid. David is a Principal Team Leader at Chick-fil-A, and he shared some of the many ways they’ve incorporated lean into their day-to-day operations.  A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quotes that inspire

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The Best Indicator of Success with Lean

This past week I had the opportunity to walk the gemba of several companies. They ranged from large to small, public to private, across manufacturing and service. Each has been committed to Lean management for more than twenty years. They have all taken different approaches on their learning journeys. One

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What is Sensorial Management?

A few weeks ago my colleagues and I visited the Lighthouse for the Blind in Seattle, Washington.  Here’s what I shared on LinkedIn a few days after the visit. I’m still processing what my colleagues and I experienced two days ago. We shot another Gemba Live episode in Seattle which

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