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168 Articles

A Simple Plan for Starting Your Lean Journey

By Steve Kane - September 23rd, 2022

There are many ways to lead a continuous improvement journey in an organization. A frequent question we get at Gemba Academy is, “Where do I start?” One strategy is to simply start eliminating paint points in processes. 

How The Project Charter Evolves

By John Knotts - September 16th, 2022

A Project Charter is a contract that clearly explains what the process improvement project is all about, while also clearly stating when the team intends to accomplish the objectives of the project. The Project Charter should be carefu

Root Cause to Solution Identification Simplified

By John Knotts - August 19th, 2022

The one thing that differentiates process improvement projects from regular projects and project management is the methodical way a process improvement practitioner arrives at the root cause and then devises solutions or countermeasure

The Four Types of Measures and Why Each is Important

By John Knotts - July 15th, 2022

Last month, we talked about the Three Most Important Metrics in a Continuous Improvement Culture.  They were Workload Volume, Process Cycle Time, and Process Defects. Data is key to process management and improvement and The Continuou

Three Most Important Metrics in a Continuous Improvement Culture

By John Knotts - June 17th, 2022

How many things do you measure in order to tell you how you are doing in business?  I have seen organizations that measure everything and anything.  Many times, what is being measured is not something the business can do anything abo

Speed Will Come

By Steve Kane - May 27th, 2022

The US Navy SEALs are credited by many with coining the expression “Slow is smooth and smooth is fast.” The idea here comes from training people to perform technical tasks correctly in an environment where there is no room

Company Culture

Why Traditional Measurement Approaches Do Not Change A Culture

By John Knotts - May 20th, 2022

If you are a student of business, then you have probably heard all the quotes around measuring what you do. The bottom line is if you are not measuring what you are doing, you cannot improve it. Trust me…many organizations that I

The Hierarchy of Action

By Steve Kane - April 22nd, 2022

Ryan McCall is a continuous improvement engineer at FECON. He and I have been collaborating on continuous improvement and leadership over the past couple of years. We’ve explored the works of Mike Rother, Simon Sinek, Jocko Willi

Engaging Partners and Suppliers on Your CI Journey

By John Knotts - April 15th, 2022

In my first blog on the subject of Continuous Improvement, I highlighted the proverb, “many hands, make light work.”  The concept of a culture of continuous improvement is to orient everyone in the organization toward one common g

Developing Leadership Through Tours

By John Knotts - March 18th, 2022

In my last article, we had a great discussion, in our continuing series, regarding Continuous Improvement Development for Leadership and Professionals. Leadership development is extremely important if you are trying to change or create

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