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GA 087 | Practical Problem Solving: Part Six with Jon Miller

Avatar photo By Jessica Bush Updated on July 31st, 2021

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In today’s episode, we wrap up our Practical Problem Solving series with GA Co-Founder Jon Miller. Jon and I review Step 8, the “Act” step.  An MP3 version of this episode is available for download here.

Update: For links to the remaining podcasts in the series, see the Podcast Resources section below.

In this episode you’ll learn:

  • A quote that inspires Jon (3:21)
  • Why the “A” in PDCA can stand for more than “Act” (5:46)
  • What Step 8 is (11:13)
  • Horizontal versus “vertical” sharing (15:37)
  • A recap of the four S’s (21:43)
  • The power of reflection (23:57)
  • What can go wrong when implementing Step 8 (25:36)

Podcast Resources

What Do You Think?

How do you implement the “A” in PDCA? What does it stand for in your experience?

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Jessica Bush

Jessica is responsible for the editorial aspects of Gemba Academy’s content, focusing on course materials, podcast production, social media, and other copywriting efforts. An avid advocate of entrepreneurship, Jessica has worked with two technology startups as co-founder and head marketing strategist. Jessica received her BS in Business Administration from Cal Poly San Luis Obispo, with a minor in Music.

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