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Today’s episode is part one of a series featuring Jon Miller, one of Gemba Academy’s co-founders. Jon is such a profound lean thinker and we are thrilled to have him working with us full-time. There are eight steps to practical problem solving, but in this particular episode Jon and I review the first three.
An MP3 version of this episode is available for download here.
Update: For links to the remaining podcasts in the series, see the Podcast Resources section below.
In this episode you’ll learn:
- What Jon is up to these days (3:18)
- Jon’s inspirational quote, specifically related to problem solving (4:39)
- Jon’s definition of practical problem solving (6:41)
- What step one of the process is (11:16)
- What step two of the process is (19:31)
- What step three of the process is (27:26)
- Jon’s definition of “Respect for People” (36:44)
- The best advice Jon has ever received (42:50)
- What has surprised Jon in the past year of practicing lean (46:44)
- The routine Jon follows to recharge and refocus (49:20)
- The skill Jon thinks he needs to improve (52:02)
- Right Click to Download this Podcast as an MP3
- Download a Free Audio Book at Audible.com
- Jon on LinkedIn
- Jon on Twitter
- GA 063 | Practical Problem Solving: Part Two
- GA 066 | Practical Problem Solving: Part Three
- GA 072 | Practical Problem Solving: Part Four
- GA 084 | Practical Problem Solving: Part Five
- GA 087 | Practical Problem Solving: Part Six
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What Do You Think?
Do you use the practical problem solving process? Which aspects do you struggle with? Which come easily?