Year: 2019

136 Articles

GA 284 | Continuous Improvement in the Fast Food Industry with David Reid

By Jessica Bush - September 12th, 2019

This week’s guest is David Reid. David is a Principal Team Leader at Chick-fil-A, and he shared some of the many ways they’ve incorporated lean into their day-to-day operations.  A MP3 audio version of this episode is avai

The Best Indicator of Success with Lean

By Jon Miller - September 9th, 2019

This past week I had the opportunity to walk the gemba of several companies. They ranged from large to small, public to private, across manufacturing and service. Each has been committed to Lean management for more than twenty years. T

What is Sensorial Management?

By Ron Pereira - September 6th, 2019

A few weeks ago my colleagues and I visited the Lighthouse for the Blind in Seattle, Washington.  Here’s what I shared on LinkedIn a few days after the visit. I’m still processing what my colleagues and I experienced two d

GA 283 | Leveraging the Spirit of Learning with Ryan McCall

By Jessica Bush - September 5th, 2019

This week’s guest is Ryan McCall. Ryan shared some of what he’s learned so far on his lean journey and got Ron to weigh in on some of the interpersonal issues that can arise when experimenting with new lean approaches. A MP

GA 282 | Toyota Kata and Scientific Thinking with Mike Rother

By Jessica Bush - August 29th, 2019

This week we’re sharing a keynote by Mike Rother. Recorded at KataCon5, Mike stresses the value of scientific thinking and Toyota Kata, touching on specific tools like deliberate practice as well. A MP3 audio version of this epis

Three Answers to “How do We Sustain the Results of Improvement?”

By Jon Miller - August 26th, 2019

Rumors have it that the vast majority of Lean transformations fail. Some even quote success rates as being below 10%. There are many problems with this. How we define success. When (too soon) we measure and conclude failure. What exact

Reframe Your Thinking

By Steve Kane - August 23rd, 2019

Part of my role at Gemba Academy is to coach customers along their continuous improvement journey.  Coaching sessions are typically brief phone conversations that help clients continually realign their efforts with organizational goal

GA 281 | Building an Online Community of Practice with Katie Anderson and Karyn Ross

By Jessica Bush - August 22nd, 2019

This week our guests are Katie Anderson and Karyn Ross. Katie and Karyn explained how they’ve developed their K2C2 initiative, which seeks to build collaborative online communities of practice. A MP3 audio version of this episode

Advancing the Self-Revolution

By Jon Miller - August 19th, 2019

A brand-new banner caught my eye during a recent trip to China. If judging by the size, variety and volume of banners alone, one would think that the communist revolution is still in full swing 98 years after the formation of the Party

GA 280 | The Values and Principles of Agile with Samuel Parra

By Jessica Bush - August 15th, 2019

This week’s guest is Samuel Parra. Ron and Samuel delved into all things Agile, including how it overlaps with lean. A MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The qu

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