Gemba Academy

What’s Another Word for “Problem”?

By Jon Miller - February 20th, 2017

What’s another word for “problem”? Opportunity? Situation? How about challenge? Whenever I hear this question, it’s an indication of a cultural problem. Unlike in lean organizations, bad things follow the discov

McProcess

By Steve Kane - February 17th, 2017

I recently saw the movie “The Founder”— the story of Ray Kroc and the McDonald’s empire. The movie does a good job of illustrating what one can do with the right opportunity, enough drive, and a lot of moral flexibility. We’l

Review of Leading with Lean by Philip Holt

By Jon Miller - February 13th, 2017

Leading with Lean: an Experience-based Guide to Lean Transformation, by Philip Holt, aims to provide current or aspiring lean leaders with experience-based insights and steps to ensure that others in the organization are turned on a

Mother Nature Takes On the Lean Home

By Kevin Meyer - February 10th, 2017

A few months ago I told you how my wife and I had found a mid-century remodel project only a couple blocks away from where we currently live. We wanted to create a “lean home” – smaller with a simple layout, less st

A Pithier Name for the 8th Waste

By Jon Miller - February 6th, 2017

An article in Popular Science introduced some interesting research how to activate your brain’s ability to learn. The findings can be read as an interesting neuroscience-based argument in favor of daily stand up meetings, follow

TWI Job Instruction Course – Behind the Scenes

By Ron Pereira - February 3rd, 2017

We’re breaking new ground at Gemba Academy this week as we run our first “live” training class. Specifically, 10 students (9 after the flu took one out of commission on Tuesday) have come together here in the DFW ar

Three Management Lessons from the 2016 NFL Season

By Jon Miller - January 30th, 2017

After about a 20 year hiatus, I have enjoyed following the game of American football closely over the past two years. Go Hawks! Watching how teams hire and fire coaches, build their rosters and manage their seasons is almost more int

Amps, Watts, Volts, Ohms and Lean Effectiveness

By Jon Miller - January 23rd, 2017

The most thoughtful questions that I have received from senior leaders regarding the health of their organization’s lean transformation have little to do with the methods, tools and lean practices themselves. Nor are these ques

How Do I Teach My Team?

By Steve Kane - January 20th, 2017

I like to think that a large part of a leader’s job is to teach, coach, mentor and inspire. And, working for people who do this well is often a great experience. The trouble is that there is typically little, if any, training

To Close an Engagement Gap, Bust Out a Myth

By Jon Miller - January 16th, 2017

We think of myths as commonly-held ideas or beliefs that are in fact not true. We even watch as Myth-busters test out and disprove popular myths. Why then would myths be the key to saving the world? Before myths were false, they were�

A Time to Read and Reflect

By Kevin Meyer - January 13th, 2017

It’s that time of the year when we reflect on the past and plan for the future. An arbitrary time, which has always bothered me. We should really be doing this in a continual fashion. I try, with daily, monthly, and quarter

The Political Economy of Fitness

By Jon Miller - January 9th, 2017

As often happens this time of year, the Wall Street Journal editorialized on the physical fitness (or lack thereof) of Americans with a brief history of humankind’s desperate attempts to stay fit. In essence, the article demonst

The Obstacle is the Way

By Ron Pereira - January 6th, 2017

Our actions may be impeded, but there can be no impeding our intentions or dispositions. Because we can accommodate and adapt. The mind adapts and converts to its own purposes the obstacle to our acting. The impediment to action advanc

How to Convince Someone, or Not

By Jon Miller - January 2nd, 2017

Have you ever noticed that when you present people with facts that are contrary to their deepest held beliefs they always change their minds? Me neither. So begins a Scientific American article on how to convince someone when facts fa

Lean Practices to Counter Cognitive Biases

By Jon Miller - December 19th, 2016

The Knowledge@Wharton interview with Michael Lewis, the author of The Undoing Project, was interesting for several reasons. First, it covered cognitive biases, one of my favorite topics. Second, the book is about Amos Tversky and Dani

Facing the Firing Squad

By Steve Kane - December 16th, 2016

By Steve Kane I recently had the opportunity to watch a value stream mapping training event in an administrative process. These types of events are enjoyable for me because I always learn something new. The lesson learned th

Coming Soon: The Toyota Engagement Equation

By Jon Miller - December 12th, 2016

I’ve always loved hearing stories and insights from the early days of Toyota’s building their lean culture. Tracey and Ernie Richardson were there in 1986 when Toyota started up the first US factory in Georgetown, Kentucky

Introduction to Lean Manufacturing Spanish Español

New Videos: Lean Introductory Topics in Spanish

By Kevin Meyer - December 6th, 2016

We just released our fourth course in the School of Lean in Spanish, Introductory Topics. Going beyond Spanish subtitles, which are already available on all School of Lean and School of Six Sigma courses, these new courses use native

How Children Can Help Us Become Better Lean Leaders

By Jon Miller - December 5th, 2016

Lean thinking as a concept has been around for two decades since the publication of Lean Thinking by Womack & Jones. In practice, it existed before publication in a few parts of the world, and still does not exist in vast parts o

A Change of Pace

By Kevin Meyer - December 2nd, 2016

One of my favorite habits is a nice slow kinhin – walking meditation – on the beach a couple blocks from my house. One step per breath, slow and deliberate. It’s amazing what you notice – both about your surroundings and your

Gratitude is the Heart of Respect

By Jon Miller - November 28th, 2016

Those of us who model our approach to lean management on the Toyota Way recognize that there are two core elements: continuous improvement and respect for people. Each of these elements breaks down into more detailed principles and pra

Appreciation of a System

By Jon Miller - November 21st, 2016

I’ve gained a renewed appreciation for systems as a result of reading an interesting book, The Invention of Nature, about the life and influence of the nineteenth century German celebrity scientist Alexander von Humboldt. Whi

Lean Virtual Collaboration

By Steve Kane - November 18th, 2016

By Steve Kane In my previous role in the medical device manufacturing industry I was involved in Job Instruction and Job Relations. Both were incredibly valuable to the organization. A few months ago Gemba Academy took on the proje

New Videos: Transforming Your Value Streams in Spanish

By Kevin Meyer - November 14th, 2016

We just released our third course in the School of Lean in Spanish, Transforming Your Value Streams. Going beyond Spanish subtitles, which are already available on all School of Lean and School of Six Sigma courses, these new courses u

When the Possible Trumps the Likely

By Jon Miller - November 14th, 2016

About a decade ago I was invited to help mentor the productivity and quality improvement teams at a large consumer electronics manufacturer. During the first visit there were three things that immediately struck me about this company

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