Lean Archives | Page 36 of 68

GA 182 | How to Use the “5 Why” Method with Jon Miller

By Jessica Bush - September 28th, 2017

This week’s guest is GA Co-Founder Jon Miller. Jon explained the “5 Why” method and how it can be used to effectively determine root causes and solve problems. An MP3 version of this episode is available for download

Lean Customer Experience Design

By Jon Miller - September 25th, 2017

Customers are front and center when it comes to lean transformations. We want to win them over, delight them, keep them, strengthen the relationship and grow the business, by continuously improving what we do. Too often for non-service

There’s Value in Simple, Visual and Manual Systems

By Steve Kane - September 22nd, 2017

The advancement of technology of the years has put the sum of human knowledge at our fingertips. We can look up pretty much anything we want to know in a matter of seconds. Data systems have enabled us to see details of our busines

GA 181 | How to Start Your Lean Journey with Steve Kane

By Jessica Bush - September 21st, 2017

This week’s guest is our Director of Customer Success, Steve Kane. Steve and Ron discussed the best mindsets and approaches for beginning a lean journey. They also covered some of the problems that may arise. An MP3 version of th

A Speedy Recovery to Houston, and a Lesson in Overburdened Systems

By Jon Miller - September 18th, 2017

Mura, muri, muda. Three words that someone should have taught the civic leaders of Houston decades ago. This trio explains how systems break, why we waste our resources, and why people suffer worse than we should from predictable disas

GA 180 | How to Use Total Productive Maintenance with Jeff Gregory

By Jessica Bush - September 14th, 2017

This week’s guest is Jeff Gregory, a consultant with a strong industry background. Jeff and Ron talked all about TPM, OEE, and much more. Even if you’re not in manufacturing, there’s a lot to learn in this episode. An

A Spymaster’s Guide to Lean Thinking

By Jon Miller - September 11th, 2017

A person works in intelligence told me a few things about that profession. Here is a summary of a few similarities between good spy craft and good business leadership that come with lean thinking. Go to the gemba. Intelligence gatherin

GA 179 | How to Leverage Continuous Improvement in the Office with Jim Pecoraro

By Jessica Bush - September 7th, 2017

This week’s guest is consultant Jim Pecoraro. Jim and Ron discussed applying continuous improvement beyond manufacturing, specifically in an office or otherwise administrative context. An MP3 version of this episode is available

Chess Masters and Lean Thinkers

By Jon Miller - September 4th, 2017

I found an interesting parallel between lean thinking and game mastery in a book about the history of board games by Tristan Donovan titled It’s All A Game. In a section of the book discussing chess, the author introduced an insi

Monuments to the Lean Journey

By Kevin Meyer - September 1st, 2017

Nearly two decades ago I had left the medical device industry to jump into telecom photonics equipment. My team was responsible for the operations side of a facility that was a recently-acquired startup in the space, with a product t

GA 178 | How to Apply Lean and Agile to Software Development with Liam Brien and Greg Zimmer

By Jessica Bush - August 31st, 2017

This week’s guests are Liam Brien and Greg Zimmer. Liam and Greg shared how they use both lean and agile in the software development space. An MP3 version of this episode is available for download here. In this episode you’

This Area Closed to Improvement

By Jon Miller - August 28th, 2017

An organization I visited recently surprised me. They are on a long-running and successful continuous improvement journey. They do many things right. They recognize where they have gaps and are open to outside help. And yet they have c

Questions from a Gemba Academy Subscriber

By Steve Kane - August 25th, 2017

When customers start a subscription with Gemba Academy we like to start with discussion about how we can help them meet their Lean goals. A recent new customer was very well prepared for our conversation and had four prepared question

GA 177 | How to Think Like Toyota with Tracey and Ernie Richardson

By Jessica Bush - August 24th, 2017

This week’s guests are Tracey and Ernie Richardson. Tracey and Ernie talked about their new book The Toyota Engagement Equation and about their personal lean journeys. An MP3 version of this episode is available for download her

GA 176 | How to Be a Transformative Leader with Amir Ghannad

By Jessica Bush - August 17th, 2017

This week’s guest is Amir Ghannad, author and leadership specialist. Amir talked about his book, The Transformative Leader, and explained the differences between change and transformation. An MP3 version of this episode is availa

What Lean Leaders Can Learn from the Humanities

By Jon Miller - August 14th, 2017

Leaders in business tend to come with educational backgrounds in finance, business, engineering, medicine or law. It is less common that they bring backgrounds in literature, philosophy, the liberal arts. These fields are viewed as les

Walking (and Swimming, Biking, Running) the Talk

By Kevin Meyer - August 11th, 2017

Many of you know Paul Akers of Fastcap. He’s a very passionate lean practitioner, and Gemba Academy has several videos where we talk to him and tour his company. Almost two years ago I was talking to him and he told me how he,

GA 175 | How to Be Resilient with Ria Story

By Jessica Bush - August 10th, 2017

This week’s guest is Ria Story, author, speaker, coach, and wife of last week’s guest Mack Story. Ria shared her incredibly inspirational background with us, and explained how to be resilient. This episode does mention some

Solving the Engagement Equation with Tracey & Ernie Richardson

By Jon Miller - August 7th, 2017

The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization by Tracey and Ernie Richardson has been published by McGraw-Hill Education. The book follows the experiences of Tracey

The SELF Journal

By Ron Pereira - August 4th, 2017

I, along with several of my Gemba Academy colleagues, have started to experiment with something called the SELF Journal. Upon first glance the SELF Journal looks like your normal day planner. And it does a great job of helping you pl

GA 174 | How to Foster Leadership in the Blue-Collar Workforce with Mack Story

By Jessica Bush - August 3rd, 2017

This week’s guest is consultant and speaker Mack Story. Mack talked about his experiences sharing leadership development skills with the blue-collar workforce. This is a powerful episode that really sheds light on what it means t

What it Means to Turn the PDCA Cycle One More Time

By Jon Miller - July 31st, 2017

A. It’s the first letter in the alphabet. It’s also the last letter in PDCA. Central to the scientific method, problem solving and continuous improvement, the PDCA cycle stands for Plan, Do, Check, and A is for Act, Adjust

Why I Mow My Own Lawn

By Steve Kane - July 28th, 2017

There are things you should do yourself and other things you should pay someone else to do It seems that, for many people, there is no uncertainty about which category lawn maintenance falls into. This is why lawn maintenance compani

GA 173 | How to Use A3 Thinking with Katie Anderson

By Jessica Bush - July 27th, 2017

This week’s guest is Katie Anderson, a continuous improvement consultant and coach. Katie and Ron discussed Japanese culture and the versatility of A3 thinking. Katie also shared a “State of the Union” address on lean

Lessons in Problem Solving from Seattle’s Bike Share Fail

By Jon Miller - July 24th, 2017

In March of this year, the City of Seattle put an end to its taxpayer-funded experiment in bike sharing. The Pronto! bike share program allowed members to pick up and drop off one of 500 bikes from 50 stations across Seattle. When the

Lean

Start your improvement training today.