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GA 256 | Reflecting on a Career in Continuous Improvement with Jon Miller

By Jessica Bush Updated on February 27th, 2019

This episode is Part 2 of last week’s conversation with GA Co-Founder Jon Miller. Jon discussed his career thus far, sharing some of the valuable lessons he’s learned along the way. An MP3 version of this episode is available for download here.

In this episode you’ll learn:

  • Jon’s early days (3:14)
  • His first impression of the consultants (7:35)
  • The next phase (11:03)
  • When he started his blog (19:30)
  • How he dealt with being young (29:18)
  • Being reflective and thinking ahead (34:03)
  • An observation Jon made about frontline management (37:50)
  • His time as CEO of the Kaizen Institute (41:50)
  • The last five years (44:20)

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What Do You Think?

What lean lessons have really stuck out to you over the course of your career?


    March 3, 2019 - 4:19 pm

    Lean lessons troughout my career…Paul Akers asks what bugs you. Makes total sense to me (with a lean mindset) but the lesson i learned is not everyone gets bugged about waste. A CEO of a manufacturing company answered me that his workers were working when i said his guys spent 50% of the time of packaging wasted in motion looking for tools, transporting material and end product. I filmed it and timed every second with type of waste and value added activities, but…it DID NOT BUG HIM. They were working, he said.

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